Art Submission, if it's coming from you, this is what we need to reproduce the best quality printed matter
Acrobat PDF (Flattened)
TIFF (w/ Zip Compression)
JPEG (w/ Maximum Quality)
Any Rasterized / Bitmapped 300dpi File
Acrobat PDF (Unflattened)
Adobe Illustrator with Outlined Fonts
Adobe Photoshop (Flattened)
EPS or PS with Outlined Fonts
(Requiring Export to PDF or TIF)
Corel Draw Print Shop / Paint Shop
Any MS Office Program
Tips For Quality Print Output:
Please read these art submission guidelines very carefully! Although we check all of our customer files very carefully for problems, we are not responsible for the incorrectly formatted artwork. If you are at all concerned about providing the print ready design, allow us to help with the design.
DirectMailXperts is a high resolution printer so we require all submitted files to be 300 dpi (Dots Per Inch). If you design a job at 72 dpi or lower we cannot use the file. Our prepress will resize it to 300 dpi therefore "stretching" the image out.
Convert fonts to paths when possible. By converting fonts to paths in programs like Illustrator and FreeHand, you will avoid having to send the fonts with your files. When converting to paths, the text becomes a vector shape and will look no different than its original state.
In Photoshop, text can be rasterized and therefore does not need the fonts. Keep in mind that after rasterizing text, no changes can be made to the text. If your fonts are not converted to paths or rasterized, your design may not be viewed the way it was meant to be seen.
There are two types of color spaces that are used for graphic and print design:
RGB (Red, Green, Blue)
CMYK (Cyan, Magenta, Yellow, Black)
Using the color BLACK
4 Color Build Black
Process printing uses 4 plates that overlay to make your full color spectrum on your paper. Although precise, the registration of the 4-plates will shift during the print process. If you use all 4 colors to create your black, they will not line-up precisely, creating a ghosting affect.
This is especially evident on small text, or small lines 12pt and smaller. In order to fix this, we require that all small text be created as 100% black, 0% Cyan, Magenta, Yellow. This way, as plates shift, it will not affect the black color.
If your job is requires a border, please note that in order to have your border exact, DirectMailXperts recommends AT LEAST a minimum of .25" on all sides. Our cutters are specialists in their field, however due to paper shift, we can not guarantee it would be exactly balanced on all sides.
Bleed, Trim & Safety
Although DirectMailXperts' cutting staff is extremely precise, we can not guarantee any print job cuts with out the added bleed. There are no exceptions. Also, please keep your text at least 1/4" away from the edge of the piece unless it is an eighth page or smaller. This way your text is in a "safe" area. If you have any questions regarding this policy you may call us at 888.671.3115.
Your print files should be designed in the size that is being ordered. We assume that you desire what you have ordered, and files will be re-sized in accordance to the job. We will not stretch and enlarge a file unless at your request. For example a 4.25"x5.5" quarter page ordered as a 4"x6" postcard will print as a 4"x6" Please ask for us to send you our Design Templates for exact sizes and formats.
In order to make the pre-flight process more efficient, please use unique file names for files you are submitting. The file name should reflect the job name that was given when ordering. Example: DrJohn_4x6_front.pdf and DrJohn_4x6_back.pdf